Anti Spam Policy

Last Updated-  January 4th, 2025

At STR Launch, we take your privacy and inbox seriously. We understand how frustrating unsolicited commercial emails (spam) can be, and we are committed to following all applicable laws, including Canada’s Anti-Spam Legislation (CASL) and other relevant regulations to protect you from unwanted messages.


What This Means for You

  • Consent: We will only send you commercial electronic messages (CEMs)—including emails, SMS, or other electronic communications—if you have given us your express or implied consent. This includes signing up for our newsletters, services, or providing your contact information voluntarily.

     

  • Identification: Every commercial message we send clearly identifies STR Launch as the sender. We include accurate contact information so you can reach us easily.

     

  • Unsubscribe Option: Every message we send includes a clear, easy-to-use unsubscribe link or instructions. You can opt out of receiving future messages at any time, and we will process your request promptly—within 10 business days, as required by CASL.

     

  • No False or Misleading Information: We do not use deceptive subject lines, false sender information, or misleading content.

     


Personal Communications

If you contact us directly for support, billing, or other non-commercial purposes, these communications are considered personal and are not subject to CASL’s commercial message rules.


SMS/Text Messaging

If you receive commercial messages from us via SMS or text messaging, you can also unsubscribe at any time by replying with the word “STOP” or following the unsubscribe instructions provided in the message.

 


Your Rights and Our Responsibilities

  • You have the right to withdraw your consent to receive commercial messages at any time.

     

  • We will not share, rent, or sell your personal information to third parties for marketing without your explicit consent.

     

  • We retain your consent records to comply with legal requirements.

     


Questions or Feedback?

If you have any questions, concerns, or want to unsubscribe but have trouble doing so, please contact us directly:

Email: contact@strlaunch.ca
Mailing Address: 1122 3 St SE, Ste 1906 Calgary, AB T2G 0E7